Frequently Asked Questions

Have a question? Read through our FAQ below. If you can't find an answer, please email our support team. We're here to help.

Can I try App Press before I buy?
You sure can. Our Build plan gives you access to App Press for free - sign up here.

What's your cancellation policy?
You can cancel at any time and won't be billed for subsequent months. No hard feelings.

Do I need my own Apple Developer account?
You will need a developer account to deploy your app to the App Store or Google Play. If you need help purchasing or setting up a developer account, our team is happy to help.

Is there App Press branding in my app?
Any app you build has no indication it was created in App Press.

Can I preview before I publish?
Yes, you can preview your app using our mobile app, App Press Now. You can also invite anyone to preview your app by generating a shareable URL with App Press. Anyone you invite will be prompted to download App Press Now to preview your app on their own device.

App Press Now is a free app available for both iOS and Android.

Do I pay a publishing fee for every app? Every update?
Publishing is free with a Small Business or Enterprise account. With a Designer account, you pay for every app you publish. The publishing fee covers delivery to both the Apple App Store and the Google Play Store. A publishing fee is incurred each time you ask App Press to submit your app to the app stores, or ask to receive the final application file directly for you to distribute yourself.

You do not pay for content updates made to your published app via App Press’ CMS.

Who is listed as the publisher in the app stores?
You (or your company) will be listed as the publisher in each app store, with no indication that App Press was used to build your app. This is because we require our customers to have an Apple or Google developer account to deploy their app to the App Store or Google Play.

How long is the approval process once my app is submitted? 
Approval times can vary depending upon the app's content and complexity. We recommend customers plan for 1 - 2 weeks in the submission process. Apple makes a reasonable effort to finish reviews within a week. However, if your app is rejected, you may experience a week long delay for the next review.

Google Play does not have a detailed review process. Once your app is uploaded to Google Play, it's usually available within an hour.

I've created an app with App Press. Can I download it to edit with other software?
With App Press, you are not able to download, review or edit your app’s native code base.

What happens to my app if I stop paying?
If you cancel your subscription, your app’s content will stop displaying to your users. You can choose to publish a bundled app. Bundled apps will continue to work even if you cancel your subscription.

However, bundled apps cannot receive new content or push messages from the App Press CMS tool. Bundled apps are also larger in file size, because we package all of your app’s content in the initial download. The App Press team is happy to help you pick the right option for your app needs.

Does App Press support in-app purchases?
Yes, App Press supports in-app purchasing.

Can I create and manage forms with App Press?
Yes. The simplest way to insert a form into App Press is to use Google Forms, Formstack, or Wufoo in an App Press embed layer.

If you need a hand, our team can help you add forms to your app.

Getting Started Videos

App Press is a powerful tool used to create, deploy, and manage apps, all without writing a line of code.

The web-based service makes it easy to create mobile apps for iOS and Android devices.

Check out our quick three minute demo video to get an overview of the App Press dashboard.

You can instantly preview your app on any device with App Press Now. Changes you make in the authoring tool will be reflected on your device. 

This free app is available in the App Store and on Google Play. Install it on your iPhone, iPad, iPod Touch, Android powered phone and/or tablet to preview any project you make in App Press.

It's easy to share and publish apps using App Press. Once you've downloaded App Press now, you can preview and test your app in real time, right on your mobile device.

You can generate your mobile app with just a few simple steps. You can also deploy via Share Links, a shareable URL that connects to your app. 

App Press gives you complete control over how and where your app is distributed.

Have more questions?

Contact us today - we're happy to answer!

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